Hi there!

I’m a strategic operator skilled at translating vision into actionable tasks and empowering teams to take ownership of that work.

I build skills and structure by demystifying technology and making it accessible.

Experience

Technology and Data Analytics Manager

Neighborhood Development Center, St. Paul, MN

June 2024 - Current

• Define and implement the organization’s technology strategy

• Explore, integrate, and roll out emerging technology

• Develop training, policies, and procedures for technology and data operations

• Manage and refine the organization’s cybersecurity measures

Founder - Becoming Hmong LLC

January 2024 - Current

• Created a cultural discovery platform that provides educational material and products about the Hmong culture

• Recorded, edited, and produced a self-paced, online course about the Hmong qeej instrument

• https://www.becominghmong.com

Learning Navigator

Neighborhood Development Center, St. Paul, MN

October 2021 - June 2024

• Coordinated business training classes for aspiring entrepreneurs

• Managed the learner experience from intake to class completion to support learning objectives

• Incorporated new technology elements to enhance training delivery and learner experience

• Developed partnerships with community organizations interested in offering business training to their constituents

Senior Software Engineer, Product Design and Development

Minnetronix Medical, St. Paul, MN,

June 2014 – October 2021

• Led software team members through the product development lifecycle from prototypes to production for safety-critical and life-sustaining medical devices

• Helped create software development standard operating procedure then educated and guided other engineers on the process

• Collaborated with cross-discipline project leads to implement project according to technical, schedule, and budget constraints

• Created project management training for Agile activities then presented to other engineers

Instructor

CS1U: Practical Unix, Stanford University

September 2012 – May 2014

• Taught classes averaging 20 undergraduate and graduate students from various educational backgrounds and cultures about the Unix/Linux operating system

• Created video tutorials and led weekly hands-on lab sections

• Supported students throughout the learning process and gave final grades at course completion

• Revised course material for next academic sessions using student feedback

Education

Master of Business Administration, In Progress

University of St. Thomas

Certificate - Foundations in Design Thinking, October 2021

IDEO

Certificate - Learning Experience Design, January 2023

LXD

Bachelor of Science in Computer Science, June 2014

Stanford University